Should adverse weather conditions prevent or delay waste collections, please place your waste bins out in the normal place, on your normal collection day.
If we do not empty your bin on your scheduled day, it will be emptied the following day. If it has not been emptied within this timescale, please check our website for further updates.
East Hampshire District Council operates an alternate weekly kerbside recycling and waste collection service from wheeled bins. This means that ordinary refuse is collected one week and then recycling is collected the next week.
Collection calendars 2017-18
Your new collection calendar is now available for you to download from the website, this can be found on the Where I Live page.
There are no changes to your collection timetable until Christmas, therefore collections will continue on the same day at the same frequency.
Delivery of hard copies of the new 2017-18 Collection calendars are now complete.
If you have not received a calendar and require a hard copy please call customer services on 0300 300 0013.
View or download your collection calendar
Your annual collection calendar is a downloadable PDF file which shows all types of collections plus any bank holiday changes.
To view or download your collection calendar, please view the Where I Live page. On this page, click 'find' in the top right corner and type your address or postcode in the search box. Your collection calendar will be displayed in the Waste and Recycling box.
Report a missed collection
If your bin has been missed, please complete our report a missed collection form or call 0300 300 0013.
You must report a missed collection by 12pm the following day for our crew to return that week.
Too much waste for your bin? Take it to your nearest household waste recycling centre.
Too much recycling? - you can put this next to your bin in a clear sack or cardboard box.
Buying new bins
If your property does not have bins you will need to buy a:
- 240 litre green refuse bin (£29.00)
- 240 litre black recycling bin and (£29.00)
- 38 litre glass box (£5.00)
All these prices include delivery – please call 0300 300 0013 to place your order.
Your bins are your property. Take care to keep them safe from theft by placing your house number or post code on them. We cannot be held responsible for their loss unless damaged or destroyed by the collection vehicle which does happen on rare occasions.
Get help with your collection
If you’re elderly, less mobile or disabled and need help with collecting your bins, we can help. We’ll agree a place where we can collect your items (like outside your garage), to save you struggling with them.