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    How to find your chosen accommodation
    For places to stay, showing when accommodation is available, please use the Hampshire's Countryside website.  Alternatively, download a pdf of our visitor guide.
     
    Quality assurance
    Make sure you stay in accommodation that has a star rating from Enjoy England or the AA, so that you can be sure it has been checked out before you check in.
     
    All accommodation listed on the Hampshire's Countryside site and in our guide has been quality assessed, either by Enjoy England or the AA, and awarded one to five stars.
    The professional assessors visit every year, carrying out a routine day visit or an overnight stay in the case of serviced accommodation.  A quality score is awarded for every aspect of the experience including the comfort of the bed, the quality of the breakfast and dinner and, most importantly, the cleanliness. They also score the warmth of welcome.

    For self-catering accommodation, the layout and design of the accommodation and the range and quality of the kitchen equipment is assessed, as well as the quality and comfort of the bedrooms and bathrooms and most importantly, the cleanliness.

    For serviced accommodation, there are two separate schemes – one for hotels and one for guest accommodation.
    Hotels have to be licensed, offer dinner at least 5 nights a week and have all rooms en suite or with private bathrooms.

    Guest accommodation includes: 
    Bed and Breakfasts, Guest Houses, Inns, Farmhouses and Restaurants with Rooms. They tend to be personally run by the owners. 

    The star ratings for guest accommodation have replaced the old diamond ratings and are designed to meet the greater expectations of consumers. Higher ratings are therefore more difficult to achieve. You may find, for example guest accommodation that previously held a 4 diamond rating and has been reassessed under the new standards as 3 stars. It does not necessarily mean that their quality standards have dropped. 

    Gold and Silver awards for Hotels and Guest Accommodation
    Silver Awards recognise exceptional quality at all levels and Gold Awards are given to the very 'best of the best'. 

    If you choose to stay in any of Enjoy England's quality-assessed accommodation, you can be confident that it has been checked out before you check in. For more information, see their website below.

    Complaints
    If you have any issues with an accommodation establishment that have not been resolved by the proprietor/manager, please write to:
    For Enjoy England ratings:                                  For AA ratings:
    Quality in Tourism                                                 The AA
    Farncombe House,                                              15th Floor Fanum House
    Broadway,                                                             Basing View
    Worcestershire                                                     Basingstoke
    WR12 7LJ                                                             RG21 4EA
     
    Green Tourism Business Scheme
    Businesses with a concern for the environment are recognised by the Green Tourism Business Scheme. The businesses' efforts to operate in an environmentally friendly and sustainable way are graded with Bronze, Silver or Gold.
     

    Related Websites:

    Enjoy England

    Visit Britain