What documents do I need to provide?
If you are not in receipt of Income Support, Job Seekers Allowance Income Based or Pension Credit, you will have to prove your identity by providing proof of your National Insurance Number(s) for both you and your partner. An original document with the National Insurance number on it must be provided. Examples of acceptable proof are listed below:
- 45/P60
- Printed (not hand-written) payslips
- Income Tax letter
- Notification letter from the Department of Work and Pensions
- National Insurance number card
- Benefit Award Letters for most types of State Benefit or your Post Office Account statement (but not Child Benefit)
If you do not have a National Insurance number or an original document with the number on it, you must provide TWO different original documents from the following categories to prove your identity:
- Current valid Passport
- National identity card issued by a European Economic Area Member state
- Home Office Standard Acknowledgement Letter (SAL 1 or 2)
- Full driving license
- UK Resident Permit
- Marriage certificate
- Utility bill - paid in your name for the last quarter
- Divorce or annulment papers
- Certificate of employment in HM Forces
- Certificate of employment in the Merchant Navy
- Printed wage slips from current employer
- Certificate of employment under the crown
- Full or short birth certificates
- Life assurance or insurance policies
- Child Benefit book
- Bank statements dated within the last four weeks
- Letter from a Solicitor, Social Worker or Probation Officer
- Medical Card
If you do not have two documents to provide from the above list, please contact the Benefits Section immediately.
Only original documents can be accepted to support your claim; photocopies are not acceptable. These documents are considered valuable and customers should take care when submitting them.
Once your documents have been checked, verified and copied they will be returned to you the same day. If you take original documents to the reception desk at our offices in Petersfield or to our offices in Alton and Bordon, they will be photocopied and returned to you immediately.
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