Private Sector Housing - Customer Feedback 

Please tell us if you have a problem with our service

We pride ourselves on delivering good customer service and want to continue to improve our services. If you have a suggestion that you think could help us achieve this please let us know.  You might have spotted:

•  an error, or some unexplained jargon on our web pages
•  or not found the information you were looking for
•  or not received the help or service you expected, when you have contacted us.

 Whatever the issue please contact us and if possible we will do our best to put things right.

Email PShousing@easthants.gov.uk

or Telephone the Private Sector Housing Manager on 01730 234340

Customer Feedback on our Disabled Facilities Grants

We have for a number of years sent out feedback forms to all our customers on completion of a Disabled Facilities Grant. We are pleased to say that nearly all replies are very positive. The manager personally calls anyone who indicates that they were not completely satisfied with any aspect of the process or works. The manager will then see if there is anything we can do to correct that problem and to prevent it from happening again.