Pet shop licence
To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
Eligibility criteria
Applicants for a pet shop licence must not be disqualified from keeping a pet shop. A fee may be payable on application.
Regulation summary
The power to regulate pet shops is contained in the Pet Animals Act 1951 (external link to the Office of Public Sector Information website)
Application evaluation process
Local authorities must have regard to the following when considering an application for a pet shop licence:
- that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
- adequate food and drink will be provided to the animals and they will be visited at suitable intervals
- that any mammalian animals will not be sold too young
- that steps are taken to prevent disease spreading among the animals
- that adequate fire and emergency provisions are in place
Conditions can be attached to a licence to ensure that the above are complied with.
Will tacit consent apply?
No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the us within a reasonable period, please contact us:
Tel: 01730 234360 email: ehealth@easthants.gov.uk
Apply online (external links)
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Failed application redress
Please contact us in the first instance:
Tel: 01730 234360 email: ehealth@easthants.gov.uk
Any person who is refused a licence can appeal to the Magistrates court. A court may give directions on the issue of a licence.
Licence holder redress
Please contact us in the first instance:
Tel: 01730 234360 email: ehealth@easthants.gov.uk
Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court. A court may give directions on the issue of a condition.
Consumer complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).
If that has not worked, if you are located in the UK, Consumer Direct (external link) will give you advice. From outside the UK contact the UK European Consumer Centre (external link).