Please leave your bin out. If our provider is behind by the end of the week, they may work on Saturday to catch-up. You only need to report a missed bin (rubbish, recycling or garden waste) if you notice that your neighbour's bin has been collected, but yours hasn't. You can also sign up for email bulletins to be informed if there are problems with collections in your area. Missed bins must be reported by 4pm on the next working day after your scheduled collection. If you do not report a missed collection to us within this timeframe, you will have to wait until your next scheduled collection. Please note, if your bin has been tagged for reasons such as being too heavy or contaminated we will not return. Also, if your bin is not placed on the boundary of your property, it will not be collected and we will not return.