Test and trace support payment

The government has introduced a new test and trace support payment to help you if you have to self-isolate and are unable to work.

How the scheme works

If you have been contacted by NHS test and trace and have been told to self-isolate, you may be entitled to a payment of £500.

If you have already been told to self-isolate (on or after 28 September), you can apply for a backdated payment. You have 14 days from the end of your self-isolating period in which to make a claim.

Payments will be subject to income tax, but not national insurance contributions.

The scheme will be available until 31 January 2021.

Types of payment

Depending on your personal circumstances, there are two types of payment:

  • a test and trace support payment
  • discretionary payment if you are facing financial hardship because you can't work while you are self-isolating

Who can get the test and trace support payment?

If all of the following conditions apply to you, you will be entitled to a test and trace support payment of £500.

  • You have been told to self-isolate by NHS test and trace on or after 28 September
  • You are employed or self-employed
  • unable to work from home and will lose income as a result and
  • You are currently receiving at least one of the following benefits - universal credit, working tax credit, income-based employment and support allowance, income-based jobseeker’s allowance, income support, housing benefit and pension credit

Discretionary payment

If you do not currently receive a benefit such as universal credit, housing benefit or income support, you may still be eligible for a discretionary payment of £500.

To be eligible you will need to show us that you are on a low income and facing financial hardship, because you can't work while you are self-isolating.

How to apply

You can apply now by using the button below:

Privacy statement

With your consent, the personal data you provide enables us to process your application for the track and trace support payment scheme.

If you do not give us your consent we will be unable to process your application. You have the right to withdraw your consent, if you do we will not be able to continue your application.

You have a number of rights on how your data is used, including the right to object. For more information, please see our privacy policy.