Using our dedicated website, you can securely access information about your claim including:
- The status of your claim
- Your current entitlement and how this has been calculated
- Your past and future payments of housing benefit
- Any outstanding overpayments and invoices
Viewing your claim online is the fastest way to get this information. The website can be easily accessed using a computer, tablet or smart phone.
Registering for an account
Registering is easy, you simply need:
- Account name
- Benefit claim reference
- E-mail address
- National Insurance number
Once registered, you will receive an email with your username and a link for setting your password.
If you have already registered for an account under ‘Open Access’, you will be able to log in using your existing username and password.