East Hampshire District Council operates an alternate weekly kerbside recycling and waste collection service from wheeled bins. This means that ordinary refuse is collected one week and then recycling is collected the next week.
Report a missed collection
If your bin has been missed, please complete our report a missed collection form or call 0300 300 0013.
You must report a missed collection by 12pm the following day for our crew to return that week.
What we collect
We collect black bins (recycling) and green bins (household waste) on alternate weeks, which means that although bins are collected each week on the same day you need to remember which colour bin to put out.
We also collect glass - the glass boxes are collected every four weeks.
We offer an extra service where we will collect your garden waste for a small annual cost. If you opt for this service collections are on the same day as your refuse (green) bin.
Bins and boxes should be put out by 7am on collection day.
Essential services survey
East Hampshire District Council undertook a piece of research into the opinions of residents in relation to our waste service provision.
- Essential services survey report (pdf 773 kb)
What can I recycle?
- Paper: Newspapers, magazines, junk mail, computer paper, envelopes (including windowed envelopes), catalogues and directories, paper bags
- Cardboard: Cereal packets, food boxes, greetings cards, kitchen and toilet roll holders, corrugated card
- Plastic bottles: Food and drink bottles, detergent bottles, toiletries
- Tins and cans: Food tins including pet food tins, drinks cans, sweet and biscuit tins
- Aerosols: Food e.g. cream and oil, deodorant, hairspray
Our recycling guide has more information on recycling.
Only fill your green bin with normal household domestic waste and don’t include these items – if you do we won’t be able to take it:
- Stones or brick rubble
- DIY materials
- Paint, chemicals or oil
- Hot ashes
- Clinical or infectious waste like sharps
- Commercial, trade or industrial waste
- Scrap metal
- Poisonous or noxious waste
- Garden waste
- Electrical products
Overloaded bins or extra rubbish
We can only collect one 240 litre green bin per household (and no extra rubbish bags). If the bin is overloaded our crew will:
- Remove the excess
- Empty the bin
- Put the excess back in
You can dispose of excess and bulky waste at your local household waste recycling centres.
If you regularly produce excess waste we can advise you on how to recycle more of your waste.
If you are a family of 6 or have qualifying medical reasons, you could get an additional 140 litre bin. Contact us and we can discuss your circumstances.
We can collect bulky household waste for you (there is a charge for this service).
We can’t take large household items like sofas with your usual rubbish – to get rid of these you need to either book a collection or take them to your local Household Waste Recycling Centre (the ‘dump’ or ‘tip’).
Please be aware the list of bulky waste items is not exhaustive. If you are unsure of what category your item would be placed, please call Biffa on 01962 670 706 to find out. Our charges for collecting these items are:
|Description of work||Price VAT inclusive|
1 large or 2/3 small items:
1 cubic metre:
2 cubic metres
|4 cubic metres||£129.25|
|Shed/greenhouse (already dismantled)||£129.25|
All of the above include VAT.
If you get housing or council tax benefit you can get a discount for one collection (up to 4 items) a year.
Call us on 0300 300 0013 for more details.
We will confirm a collection time with you (usually Tuesday or Thursday) when we’ve received your payment.
You should leave your items at the front of your property - either in your front garden or driveway.
Other ways to dispose of large items
The Furniture Helpline in Bordon may be able to take your unwanted furniture, white goods and bedding. They will refurbish and reuse any chosen items.
Telephone: 01420 489000
Reuse and repair sites
Local charities can utilise items which are still in working order. Alternatively unwanted items can be reused or repaired rather than being thrown away and benefit others. See how your unwanted items could benefit others.
For more information about where you can send items for reuse or repair please visit Hampshire County Council's guide on reuse sites.
Further advice can be found at:
Where to take excess waste
Your nearest Household Waste Recycling Centres are:
- Alton – Omega Park Industrial Estate
- Bordon – Station Road
- Petersfield – Bedford Road
- Waterlooville – Old Park Farm nr Argur Road
Put your glass box out by 7am on your recycling day – we will collect it every four weeks.
Rinsed out glass bottles and jars of all colours can go in the box, but no tops or corks.
Do not include:
- Light bulbs
- Glass panes
- Lead crystal glass
- Non-glass items
- Broken glass (this should be carefully wrapped and put into your refuse bin)
We won't be able to take your box if it has incorrect items, and you'll have to remove these before the next collection.
Too much glass?
Only glass contained within the EHDC box can be collected. If you regularly have excess glass, additional glass boxes can be purchased direct from Biffa on 01962 670706. Only 38 litre boxes will be collected.
Alternatively you can use bottle banks for larger quantities of bottles and jars.
To find your nearest site please visit RecycleNow's Recycling Locator.
Garden waste collection service
Due to a successful uptake on the garden waste service we have now reached capacity for the number of households that can be subscribed to the garden waste service under the current contract terms and conditions with Biffa.
We will be registering interest from those residents that wish to take up the service and adding their name to a waiting list. As a place becomes available we will contact the customer directly to get them signed up.
Alternatively you can take your garden waste to your nearest HWRC (Tip) for composting, or you can take advantage of our Home Composting scheme and compost your garden waste at home.
- Garden waste prices (pdf 21 kb)
Putting out waste
You should put out your bin on the same day as your green refuse bin. We don’t run this service over the Christmas period. If you prefer, you can take your rubbish to your local household waste and recycling centre.
All garden waste collected goes to a composting site in Hampshire and is made into organic soil conditioner, widely used in local parks and formal gardens.
You should try to compost as much of your garden and kitchen waste as possible, as this is better for the environment and saves on fuel and transportation costs.
What can go in the bin:
- Grass cuttings
- Hedge cuttings
- Small branches
- Leaves (small amounts)
What you can't put in:
- Soil, concrete, rubble
- Vegetable peelings
- Food scraps
- Coal, ash
- Animal waste
- Commercial waste
- General household waste
Existing customers can renew their licence/s online.
- Online payment form (external link)
If you need to set up a healthcare waste collection you must ask your doctor, district nurse, hospital or Primary Care Trust GP to make the request for you. They should have access to the healthcare waste collection referral form which must be filled out and returned to us.
To arrange a collection or further information please call 0300 300 0013.
We split infectious healthcare waste into these categories:
Infectious waste (including syringes or needles)
We currently make separate weekly or on-demand collections of infectious waste from domestic properties. The orange sacks and yellow boxes are exchanged on a like for like basis, so if two sacks are put out for collection, two empty ones will be left to replace them.
Offensive or hygiene waste
You can put things like sanitary waste, nappies, incontinence pads and other similar waste in your green rubbish bin for normal collection.
If you think that you need more space we may be able to provide you with additional capacity. You will need to complete a healthcare waste referral form, available from your local healthcare professional.
You should dispose of any liquid hygiene waste either down the sink or toilet.
Cytotoxic or cytostatic waste
We collect this type of waste on demand - it should be left in a purple-lidded sharps box. These boxes, provided on prescription with the medicines or sharps by your healthcare professional, are not exchanged on a like for like basis.
Waste produced through treatment in the home by a healthcare professional will not be collected by EHDC as it should be removed by the healthcare professional.
For the first time, Hampshire’s Household Waste Recycling Centres (HWRCs) are pleased to welcome businesses and traders. From 1st October 2016, many of the county’s HWRCs will offer a ‘pay by the load’, quick and convenient recycling and waste disposal service.
To find out more about trade waste and the prices charged for disposal, please visit Veolia's website.
- Veolia - Trade Waste Recycling (external link)