Accessibility statement

We are committed to making our website accessible, inclusive and user friendly for everyone.

Using this website

This website is run by East Hampshire District Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Listen to and translate our website using Browsealoud

This website is speech enabled with Browsealoud for those who have difficulties reading web pages. The Browsealoud button is located on the top right of each web page in the main header.

Audio files can be created and downloaded from the website pages and played on another device should you wish.

Text on each page can also be translated into a wide variety of different languages.

How accessible is this website

We know some parts of our website are not fully accessible:

  • most older PDF, word, excel and powerpoint documents are not fully accessible to screen reader software
  • some pages and documents are not clearly written
  • some heading elements are not consistent
  • some images are not marked as decorative
  • some images do not have good alternative text
  • some tables do not have row headers

How to request content in an accessible format

If you need information from this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us through your MyEHDC account or email websitefeedback@easthants.gov.uk.

We'll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website.

If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, please contact us through your MyEHDC account or email websitefeedback@easthants.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations).

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

East Hampshire District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Website documentation

Many older PDF, word, excel and powerpoint documentation on this website do not meet accessibility standards.

The accessibility regulations do not require us to fix these or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs that are published will meet accessibility standards.

Some of our resource documents, such as posters, are designed to be downloaded and printed, so these may not be fully accessible.

Some documents that are essential to providing our services, such as forms published as PDF and word documents, may not yet be accessible.

We plan to either fix these or replace them with accessible HTML pages.

How we tested this website

This website was last tested on 8 October 2020. The test was carried out by Site Improve who gave this website an accessiblity score of 97/100.