Following government advice that is designed to help reduce the spread of coronavirus, the council has taken a number of steps to help ensure the wellbeing of customers, staff and the wider community, while also keeping essential services running.
This means some of the services you usually use will be closed, or will be operating in a different way.
We are working hard to make sure the services you rely on are available as far as we possibly can, and we are putting additional measures in place to make sure that people in at-risk groups who may be more greatly affected by the social distancing measures are supported.
We understand the changes to our services may be frustrating, but the government advice is clear that we all need to do what we can to stop coronavirus from spreading.
If you need to contact us, our phone lines and online contact forms are available and we are keeping the website updated with information about affected services, and alternatives wherever we have them.
EHDC risk assessment
East Hampshire District Council can confirm it is compliant with the Covid Secure government guidance on managing the risk of the spread of coronavirus within it's offices.
- Coronavirus secure (pdf 267 kb)
- Risk assessment (word 106 kb)
Local coronavirus cases and comparisons
The Local Government Association has been compiling COVID-19 figures for local authorities.
A report is available which compares East Hampshire to other local authority districts in the South East and all English councils. This report uses daily data on the number of hospital cases of COVID-19 in the area.
The number of cases is collated by Public Health England and published on the coronavirus cases in the UK dashboard.
For a detailed summary report looking at the overall picture for England overall and the top ten councils, please see the coronavirus cases tracker.
Service status
This page was last updated on Wednesday 29 July 2020.
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Service |
Update |
|---|---|
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Allotments |
The council-owned allotments in the district remain open, although we would remind residents to follow social distancing advice. |
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Abandoned vehicles |
All vehicle removals have been suspended with our contractor unless they are causing a present, clear and immediate danger. |
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Bin collections |
We are currently working as hard as we can to keep your waste and recycling collections running as scheduled. In the event of staff shortages, we will be prioritising domestic waste (green bin) collections. |
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Bonfires |
To protect the health and wellbeing of everyone during the coronavirus outbreak, we are requesting that residents refrain from lighting bonfires. |
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Business reopening |
Most of East Hampshire's high street shops and services have now reopened following the coronavirus lockdown. We have collated the GOV.UK range of guides to help different types of work on our reopening your business page. |
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Business support |
The most up to date information on business support can be found on our website. |
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Car parks |
East Hampshire District Council is giving NHS staff and social care workers free parking during the coronavirus outbreak. |
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Council meetings |
East Hampshire District Council is using Skype for Business to hold council meetings online. Please see the calendar of council meetings for further information. |
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Council offices |
East Hampshire District Council’s council offices are shut to the public until further notice. |
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Council tax |
East Hampshire District Council will not be deferring council tax for all residents. For those most at need, we are agreeing on a case-by-case basis on changes to their council tax payments. |
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Domestic abuse |
Coronavirus will have a serious impact on the lives of women, children and men who are experiencing domestic abuse. Information on where to get help is available on our website. |
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Environmental health |
Our Environmental Health Team is running a limited service. Cases with a risk to human health are being prioritised. All site visits are suspended until further notice. |
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Events |
Events held by East Hampshire District Council are cancelled or postponed. |
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Everyone Active leisure centres |
Everyone Active has is liaising with us regarding reopening and interim information is available on the website. |
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Fly-tipping |
It may take longer than usual to clear reported fly-tips. Please continue to report these to us. |
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Garden waste |
We are now accepting new customers on to the garden waste service again. |
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Housing |
Our Housing Team will only deal with emergency situations. Housing update following the coronavirus outbreak. |
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HWRCs |
HWRCs in Hampshire are run and operated by Hampshire County Council. You now need an appointment to visit an HWRC in Hampshire. If you visit an HWRC without an appointment you will be turned away. |
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Noise |
We are asking residents to refrain from noisy DIY work or listening to loud music due impact this could have on self-isolating residents. |
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Pest control |
Currently, the only pest control bookings being made are for rodent treatments in order to protect public health. We will continue to monitor the situation and reinstate treatments for other pest types when we are able to do so. |
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Play areas |
Our play parks have now reopened across the district and signage is in place with safety advice. |
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Planning |
The Development Management Service is still running but at a reduced capacity. In the first instance, please contact your case officer by email. |
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Public toilets |
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Schools |
Hampshire’s primary and secondary schools, further education colleges, special schools and education centres will be closed from the end of term (Wednesday 22 July until Tuesday 1 September 2020). For more information, please visit the Hampshire County Council website. |
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Shops reopening |
Most of East Hampshire's high street shops and services have now reopened following the coronavirus lockdown. We have compiled some tips on staying safe outside of your home. Face coverings are to become mandatory in shops and supermarkets from Friday 24 July 2020. |
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Street litter bins |
It may take longer than usual for us to empty street litter bins. |
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Textile banks |
The Salvation Army has closed its textile banks. Please don't use these or leave donations by the side. Where possible, please hold any textiles you have so they can be donated once the banks are open again. |
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Vulnerable people |
Vulnerable residents can get help by calling the Coronavirus Hampshire Helpline on 0333 370 4000. |
