Tacit consent applies to every type of application. Where tacit consent applies, this means that you will be able to act as though your application is granted if you have not heard from us by the end of the target completion period.

Tacit consent applies to all applications, whether they are received by post, online, or via e-mail.

Tacit consent explained

If the council has not processed the application within the timescales stated (or following an extension) you will be able to act as though the council has authorised the application.

The directive describes this type of consent as tacit consent.

There are, however, four exceptions where tacit consent does not apply. The exemptions are applications that could impact on public safety, public health, animal welfare or the environment, such as pet shop licences, environmental permits.

In these cases, you must contact us if you feel that there is a delay in processing your application. You must not assume that you have tacit consent.

When does the clock start running for tacit consent?

The clock starts when the completed application is submitted along with all the required information and documents requested, including the fee, if relevant.

If the council spots an error or omission in the application, we will place it on hold until the problem is rectified. You will be notified if this occurs.

The council will notify you in writing if someone objects about an application which causes the matter to be referred to a licensing panel.

The period will then be extended to the date on which the application is determined at hearing. We will notify you of the outcome of the hearing not later than ten working days after the day of the hearing.