What is housing benefit? If you pay rent to live in your home and have a low income, you may be able to receive help by claiming housing benefit. Apply for housing benefit To make a claim for housing benefit, you will need to complete the online form on this page. How is housing benefit paid? It is paid directly into your bank account, or your landlord’s bank account. Find out more here. Discretionary housing payments Discretionary housing payments is a way of helping you if the housing benefit or Universal Credit (housing costs element) you get is not enough to pay your rent. Landlords advice If you are a landlord, you can now sign up for an online account to view details of current, future and past housing benefit payments. Local housing allowance If you are a private landlord, the amount of housing benefit your tenant can receive is set by the local housing allowance.