Council tax support is a means tested benefit (income and savings are taken into consideration) which will help you to pay your council tax. Any benefit awarded is deducted from your council tax bill.
Housing benefit is also a means tested benefit which will help you pay your rent. Any benefit awarded is paid straight into your bank account or by cheque.
Please use our benefits calculator to see which benefits you may be entitled to before applying for council tax support or housing benefit. The calculator is free to use and the details you provide are anonymous.
If you need to provide additional evidence to support your claim, you can send this to us online.
Manage your benefits claim online
You can manage your benefits claim online by creating a portal account. The portal gives you full access to your benefits claim where you can check the status of your claim, see your current entitlement and how it was been calculated and see past and future housing benefit payments.
To register for an account, you will need your account name, email address, benefit claim reference number and your national insurance number.
If you have already registered for an account, you will be able to log in using your existing username and password.
Changes in your circumstances
You should apply straightaway if you think you are eligible for council tax support and housing benefit as it is not always possible to backdate payments.
You should also let us know immediately if your circumstances change as any overpayment must be paid back to the council.
Need some support?
Connect to Support Hampshire has links to organisations that can help with a wide range of money-related issues including debt, emergency food and keeping our home warm.
Mental Wellbeing Hampshire is a partnership of organisations working to support good mental health and wellbeing in our communities.
We are required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for auditing, administering public funds, undertaking a public function and preventing and detecting fraud.
We participate in the national fraud initiative which is a data matching exercise to assist in the prevention and detection of fraud.