Service update - Thursday 30 November

Our crews have completed the vast majority of bin collections scheduled for today.

Unfortunately, they were unable to complete the following:

  • Refuse collections from some roads in Petersfield
  • Garden waste collections from some roads in Alton, Grayshott and Liphook 

Crews will return tomorrow to collect it. Please leave your bin out to avoid being missed.

If your bin wasn't collected

If your bin was not collected today and your area isn't included in the service update, please leave it out and report it as missed using your MyEHDC account.

If our provider is behind by the end of the week, they may work on Saturday to catch-up.

Reports must be made before 4pm on the next working day after your collection was due.

If you do not report a missed collection to us within this timeframe, you will have to wait until your next scheduled collection.

Please note, if your bin has been tagged for reasons such as being too heavy or contaminated we will not return until your next scheduled collection. Also, if your bin is not placed on the boundary of your property, it will not be collected and we will not return.

You can also sign up for email bulletins to be informed if there are problems with collections in your area.