Service update - Tuesday 21 January
Our crews have collected the vast majority of the bins scheduled for today.
Unfortunately, due to road works, they were unable to complete reycling, garden waste and glass collections at Oakhurst Drive in Four Marks, Alton.
If you live here, please continue to leave your bin out and our crews will return as soon as possible to collect these.
If your bin wasn't collected
If your bin was not collected today and your area isn't included in the service update, please leave it out and report it as missed using your MyEHDC account.
If our provider is behind by the end of the week, they may work on Saturday to catch-up. If your collection was due on Friday and your area is not in the service update above, please report your bin as missed.
Reports must be made before 4pm on the next working day after your collection was due.
If you do not report a missed collection to us within this timeframe, you will have to wait until your next scheduled collection.
You can report missed refuse, recycling, glass and garden waste through this form.
Please note, if your bin has been tagged for reasons such as being too heavy or contaminated we will not return until your next scheduled collection. Also, if your bin is not placed on the boundary of your property, or was not out at the correct time (by 6am), it will not be collected and we will not return.
You can also sign up for email bulletins to be informed if there are problems with collections in your area.
Don't know when your bin should be collected?
If you're new to the area or haven't downloaded your bin calendar yet, you can find it on our website.