Service update - Monday 26 October
Our crews have completed the vast majority of bin collections scheduled for today.
Unfortunately, they were unable to collect:
- Food waste and refuse from Wells Lane, Binstead, due to a fallen tree blocking access
Glass from roads in:
- Alton (Admiral Way, Amery Hill, Amery Street, Barton End, Basingstoke Road, Blenheim Close, Bramley Close, Cromwell Gardens, Cross & Pillory Lane, Dickers Lane, Draymans Way, Duckett Grove, Ernest Road, Fielders Court, High Street, Hop Fields, Keyworths Place, Kingsmead, Lenten Street, Loes Alley (off Market Square), Market Square, Market Street, Minstrel Close, Nether Street, New Odiham Road, Normandy Street, Northdown Way, Oliver Rise, Orchard Lane, Paper Mill Lane, Pilot Close, Pioneer Close, Russett Road, Steeple Drive, The Goldings, The Lamports, Turk Street, Vicarage Hill, Will Hall Close, York Mews)
- Lasham (Avenue Road, Church Lane, Gravel Pit Lane, Lasham Hill Lane, Lasham Road, Manor Farm Lane, Pond Lane)
- Shalden (Basingstoke Road, Brick Kiln Lane, Fiddlers Field, New Odiham Road, Shalden Lane, Southwood Road, The Avenue)
Crews will return tomorrow. Please leave your bins out to avoid being missed.
If your food waste caddy was not emptied today, please report it through the missed bin form.
If your bin wasn't collected
If your bin was due for collection today but wasn't emptied and your area isn't included in the service update, please leave it out and report it as missed using your MyEHDC account.
If our provider is behind by the end of the week, they may work on Saturday to catch-up. If your collection was due on Friday and your area is not in the service update above, please report your bin as missed.
Reports must be made before 4pm on the next working day after your collection was due.
If you do not report a missed collection to us within this timeframe, you will have to wait until your next scheduled collection.
You can report missed refuse, recycling, glass and garden waste through this form.
Please note, if your bin has been tagged for reasons such as being too heavy or contaminated we will not return until your next scheduled collection. Also, if your bin is not placed on the boundary of your property, or was not out at the correct time (6am on your collection day), it will not be collected and we will not return.
You can also sign up for email bulletins to be informed if there are problems with collections in your area.
Don't know when your bin should be collected?
If you're new to the area or haven't downloaded your bin calendar yet, you can find it on our website.