Street cleaning and litter

Our service

You may have spotted our streetcare contractors, idverde, out and about in the district. Here’s what they achieve each and every week of the year:

  • 20 fly tips cleared, most in less than 24 hours – larger fly tips within 10 working days
  • 250 different roads swept
  • 800 litter bins emptied, plus cigarette bins – litter bins in shopping areas emptied daily
  • 1,000 bags of litter collected
  • 500,000 square metres cut of highway verge and open space grass

The council is responsible for cleaning all public highways within the district, as well as its own land and public car parks.

Litter on roads and pavements

If you see rubbish scattered over the pavement we will ask our contractors to clean it up. If the amount of litter is considerable it should be dealt with within 12 hours in normal residential roads, and within a maximum of 6 hours in main shopping areas. We can also remove a shopping trolley if it has been abandoned, but please contact the supermarket it came from if the name is visible on the trolley.

If there is glass on pavements or roads, or if the litter is likely to cause a hazard to pedestrians the council can also arrange for its removal outside normal working hours.

Please contact Customer Services on 0300 300 0013 and advise us of the exact location.

For any other problems or road blockages, please contact Hampshire County Council.

Fines for litter and dog fouling

You can be fined £80 if you drop litter or £50 if you do not clean up after your dog. Read more about litter and dog fouling enforcement.

Litter bins

If the litter bins are on the public footway (pavement) or on an area of EHDC public open space then the bin will be emptied by EHDC's contractors.

A number of parish and town councils also own litter bins, which they site on areas such as recreation grounds and parks.

The responsibility for emptying these bins lies with the respective parish or town council.

Our targets

The council has set itself a target of making sure at least 90% of the district's roads and public open spaces are maintained, on average, at either an excellent or good level of cleanliness.

This is considerably higher than the government target for England, which is 75%.

Fallen trees

If the tree is causing an obstruction on the highway and is a danger to vehicles you will need to contact Hampshire County Council, Area Surveyor's Office on 08456 035 633

If the tree/branch is on the verge and not a danger to vehicles then we can arrange to have it removed. Please contact Customer Services on 0300 300 0013 and advise us of the exact location.