Our responsibilities
East Hampshire Norse sweep roads, collect litter and empty the council’s litter bins in the district.
We are responsible for keeping all public highways within the district clean, as well as our own land and public car parks.
Litter on roads and pavements
If you see rubbish scattered over the pavement, we will ask our contractors to clean it up.
If the amount of litter is considerable it should be dealt with within 12 hours in normal residential roads, and within a maximum of six hours in main shopping areas.
If you find an abandoned shopping trolley, please contact the supermarket it came from. If the name of the supermarket isn’t visible, please contact us and we will come out and remove it.
For any other problems or road blockages, please contact Hampshire County Council (HCC). Report a problem to HCC on their website.
Broken glass on roads or pavements
If you find broken glass on a road or pavement, you can report it online.
Main road litter picking
We litter pick our main roads (mostly A & B classifications) twice a year.
On dangerous main roads we have to close down lanes in order to litter pick grass verges and the central reservation safely. On dual carriageways we work with traffic management companies to cone off lanes.
Parts of the A3M are managed by Highways England. Contact Highways England via email at info@highwaysengland.co.uk or telephone on 0300 123 5000.
Although we are responsible for litter picking these roads, we can only do the work when Highways England say it is safe to do, as it's a dangerous high-speed road. This is usually early in the morning or overnight, when lanes are being closed for safety works. There is no set time for us to do this.
Where possible, litter picking on these roads and their slipways is planned in with other essential routine work to avoid the need for additional lane closures.
Fines for litter and dog fouling
You can be fined £80 if you drop litter or £100 if you do not clean up after your dog. This is referred to as a fixed penalty notice (FPN), a fine issued by the council in respect of low-level environmental or public health crime.
To pay a fine please use our online service. Select either littering fpn or dog fouling fpn as appropriate. If you are not aware of your reference number, please call 01730 234131.
Pay a litter or dog fouling fine
Litter bins
Litter bins on a public footway (pavement) or on an area of EHDC public open space will be emptied by our contractors East Hampshire Norse. These bins will have purple bin bags in them.
Our bins are emptied regularly but if you find a full or overflowing bin, please let us know and we will empty it as soon as possible.
Report an overflowing litter or dog waste bin
Several parish and town councils also own litter bins, which they site on areas such as recreation grounds and parks.
The responsibility for emptying these bins lies with the parish or town council.
Litter hotspots
Where should the enforcement officers patrol? If you know of a 'litter hotspot' which would benefit from one of our officers attending, please email environmental.enforcement@easthants.gov.uk.