Large household items like sofas or fridges can’t be collected with your usual rubbish. For a fee, we can arrange to collect your bulky waste from your home.
You must live in the district to be eligible for our bulky waste collection service. This service is only for householders, we cannot collect any trade or commercial waste.
Once you make your booking, we will give you a day of collection. Your bulky item should be left at the edge of your property by 7am, making sure it’s visible from the road and there is nothing in the way when we take it off your land. It must not block the public highway.
Disposal of upholstered furniture
If you're getting rid of an item of upholstered furniture, we'll need to collect it separately from other bulky waste.
Prices
The prices we charge depend on the number and size of the items we are collecting.
All prices are inclusive of VAT.
Collection of a medium item - £26.00
Examples of a medium item - hob, home shredder, microwave, pram, satellite dish, air conditioning unit (domestic only), computer, shower tray, bedside table (no more than 40cm squared top), vacuum cleaner, garden gate (not wooden), toys, underlay (rolled 3m x 3m), ironing board, Radiator, barbecue (no gas bottle), bicycle, tv, bean bag.
Collection of a large item - £39.00
Examples of a large item - any under the counter size kitchen appliance (washing machine, tumble drier, dishwasher, fridge, freezer, oven), sink, carpet 3m x 3m, pouffe, two garden chairs, armchair, cot, two dining chairs, two seater sofa, ottoman bed, single bed (not including mattress), futon mattress (single or double).
Collection of an extra large item - £55.00
Examples of an extra large item - boiler, four dining chairs, three seater sofa, chest of drawers, double height fridge freezer, upright cooker (with eye level grill), bath (not cast iron), desk, garden table (no glass), dining table, double bed (not including mattress), mattress (king or super king).
Please note, our crews cannot collect large American-style fridge freezers due to their size and weight. If you're buying a new one, the supplier will probably be able to take your old appliance, or you could use another approved waste carrier.
Collection of a bulky item - £92.00
Examples of a bulky item - sideboard, king-size or super king size bed (not including mattress), three piece suite (either two or three seater), dining table (more than four places), corner sofa, wardrobe (no glass or mirrors).
Special collections
Special collection by volume (full load) - £278.00
Four bulky waste items once in every rolling 12 months (benefit discount) - free
What won’t we collect?
There are some restrictions on the items that we can collect.
For example, we will not collect:
- glass and furniture with glass panels
- commercial or trade waste
- waste from property refurbishment (including fitted items such as whole bathroom suites, kitchen cupboards and fitted wardrobes)
- hazardous waste, such as vehicles or similar
- batteries and paints
- building materials, fixtures and fittings
- paving slabs, bricks, rubble, soil and trees
- garage doors
- gym equipment
We will not take garden waste as part of this service, however we do offer a garden waste service.
No builders rubble or soil will be collected. Small quantities should be taken to one of Hampshire County Council's Household Waste Recycling Centres (HWRCs).
Where should I leave the items for collection?
We can only collect items from an open location, for example your front garden. The crew will not enter any property to collect items.
All gates must be unlocked. You should leave the items ready for collection by 7am. You will be provided with a definite day of collection.
If mattresses or sofas are placed outside for collection, please make sure these are covered to stop them becoming wet and too heavy to lift.
Making changes or cancelling your collection
Cancellations and amendments must be made 48 hours before the day of collection.
If you need to cancel or change details of your collection, please call our Case Management team on 01730 234295 (9am-5pm Mon-Fri).
Other ways to dispose of large items
Furniture helpline
If you have usable but no longer needed furniture or white goods, furniture helpline in Bordon may be able to take them.
Please email info@furniturehelpline.org.uk or call them on 01420 489000 to see how they can help you.
Household Waste Recycling Centres
Household Waste Recycling Centres, run by Hampshire County Council, can take large items. You'll need to book your visit.
Find a licensed waste carrier
Licensed waste carriers are approved to dispose of bulky items and other waste.
By law, you are personally responsible for ensuring the safe and correct disposal of your unwanted items, even if you paid someone else to do it. If your waste is found dumped illegally you could be fined.
An approved waste carrier will be licensed, and will provide paperwork signing over the responsibility for the waste from you to their service.
The Environment Agency holds an online register of waste carriers which you can use to find help. Any approved waste carrier will have a licence available for you to check.