Bulky waste collection

A limited number of bulky waste collection bookings are now being taken, but please be aware that waiting times may be longer than usual.

When booking a collection, please tell us if your household is self-isolating due to coronavirus.

If you are self-isolating, your items will need to be decontaminated and left for 72 hours - in line with government advice - before a collection is made.

Our service

Large household items like sofas or fridges can’t be collected with your usual rubbish. For a fee, we can arrange to collect your bulky waste from your home.

The prices we charge depend on the number and size of the items we are collecting.

All prices are inclusive of VAT. To arrange a collection, please call 01730 234295.

Small - £19

Examples: extractor fan, home shredder, TV, microwave, pram, satellite dish, small musical instrument, air conditioning unit (domestic only), computer, shower tray, TV aerial, vacuum cleaner, garden gate, hi-fi system, toys, underlay, ironing board, radiator, fence panels (maximum of two), barbecue, bicycle.

Large (or three small) - £30

Examples: sink, tumble dryer, empty under-counter fridge or freezer, two garden chairs, armchair, cot, washing machine, gas fire, two dining-room chairs, internal door (no glass), wall unit, toilet, mattress, carpet (3m x 3m), pouffe, two-seat sofa, ottoman, dishwasher, single bed.

Extra-large (or six small) - £42

Examples: boiler, four chairs, wardrobe (no glass/mirrors), three-seat sofa, chest of drawers, large fridge-freezer, worktop (up to 2m), cooker, bath (not cast iron), desk, garden table, large carpet, dining table, double bed (excluding mattress).

Bulky (or three large) - £72

Examples: sideboard, bed and mattress, three-piece suite (two and three-seater), dining table (four places), corner sofa.

Who can book a collection?

You must live in the district to be eligible for our bulky waste collection service. This service is only for householders, we cannot collect any trade or commercial waste.

What happens when I book a collection?

Once you make your booking, we will give you a day of collection. Your bulky item should be left outside your home by 7am, making sure it’s easy for us to access and is not blocking the public highway.

What won’t we collect?

There are some restrictions on the items that we can collect.

For example, we will not collect:

  • glass and furniture with glass panels
  • commercial or trade waste
  • waste from property refurbishment (including fitted items such as whole bathroom suites, kitchen cupboards and fitted wardrobes)
  • hazardous waste, such as vehicles or similar
  • batteries and paints
  • building materials, fixtures and fittings
  • paving slabs, bricks, rubble, soil and trees
  • garage doors

We will not take garden waste as part of this service, however we do offer a garden waste service.

No builders rubble or soil will be collected. Small quantities should be taken to one of your local recycling centres.

Where should I leave the items for collection?

We can only collect items from an open location, for example your front garden.

All gates must be unlocked. You should leave the items ready for collection by 7am. You will be provided with a definite day of collection.

If mattresses or sofas are placed outside for collection, please make sure these are covered to stop them becoming wet and too heavy to lift.

What happens when my item is collected?

The crew will not enter any property to collect items. Bulky items for collection will be sprayed with disinfectant prior to being loaded onto the collection vehicle.

Other ways to dispose of large items

If you have usable but no longer needed furniture or white goods, Furniture Helpline in Bordon may be able to take them.

Please email info@furniturehelpline.org.uk or call them on 01420 489000 to see how they can help you.

Household Waste Recycling Centres

Household Waste Recycling Centres, run by Hampshire County Council, are open with restrictions and social distancing in place.

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