Garden waste

Coronavirus update

Norse South East is currently out of stock of garden waste bins due to supply issues caused by the coronavirus pandemic.

We are still taking on new customers but if you wish to join the service, please be advised that we will not be able to deliver your bin within the usual 10 working days.

About our service

The garden waste collected goes to a composting site in Hampshire and is made into organic soil conditioner, widely used in local parks and formal gardens.

New customers can sign up for the service online using their MyEHDC account.

Existing customers can renew their licence(s) using MyEHDC.

Garden waste bin wasn’t collected?

You can report a missed bin 24/7 via your MyEHDC account.

Missed bins must be reported by 4pm on the next working day after your scheduled collection.

How much does it cost?

Bin pricing (available to all customers)

  • One bin licence (annual) = £70
  • Two bin licences (annual) = £140
  • Three bin licences (annual) = £210
  • Four bin licences (annual) = £280

240 litre brown wheeled bin (including delivery) = £30

Sack pricing (existing customers only)

  • One sack licence (annual) = £47
  • Two sack licences (annual) = £94
  • Three sack licences (annual) = £141
  • Four sack licences (annual) = £188

Replacement sack (including delivery) = £6

You can renew your license via your MyEHDC account or by calling our Customer Services team on 01730 234295.

When will my garden waste be collected?

Garden waste collection calendars will be sent to customers when they join.

The service does not run over the Christmas period, but we will collect real Christmas trees with garden waste when we resume in January.

To find your bin calendar follow these three steps:

  1. Please visit 'Where I live' on the council website
  2. Type in your address ​and click on ‘find’
  3. Your calendar is under 'waste and recycling'

What can go in the bin?

  • Grass cuttings
  • Hedge cuttings
  • Weeds
  • Small branches
  • Leaves (small amounts)
  • Prunings

What can't go in?

  • Soil, concrete, rubble
  • Vegetable peelings
  • Food scraps
  • Coal, ash
  • Animal waste
  • Commercial waste
  • General household waste

Thought about composting?

The best thing you can do for the environment is to compost your garden and kitchen waste at home.

This reduces pollution from collecting, transporting and processing your garden waste. You’ll also produce compost that you can use in your own garden.

Hampshire County Council has provided useful guidance for composting to residents.