Environmental health

Please be aware that due to the coronavirus outbreak, we are operating a limited service. Cases with a risk to human health will be prioritised.

Don’t cause a nuisance from smoke

To protect the health and wellbeing of everyone during the coronavirus outbreak, we are requesting that residents take particular care regarding the potential for smoke nuisance when lighting bonfires.

Many residents who would normally be out at work or school are still confined to their homes.

Smoke could deny your neighbours from enjoying their garden and have a serious impact on their health, especially where they are self-isolating due to medical conditions such as asthma or heart disease.

We recommend that garden waste is composted or collected together until such time as other more appropriate disposal methods are available.

Household waste and recyclable waste should be put into the respective waste bins as normal to await collection.

If a smoke complaint is received, this will be investigated until statutory nuisance legislation.

Don't be a noisy neighbour

During lockdown, we are asking residents to be good neighbours by refraining from noisy activities such as DIY work or listening to loud music.

With many people still confined to their homes, your neighbour may not be able to escape nuisance noises which could cause stress and impact their wellbeing.

Our service

Environmental health provides a wide range of services aimed at protecting residents, visitors and the environment. We all want to live and work in an environment that is safe, pleasant and attractive.

While it is important for people to enjoy themselves, it is also important that safeguards are in place to ensure our communities are peaceful, our workplaces are safe and the services that we buy are properly run.

This includes areas such as food safety, noise pollution and pest control.

We have teams who are responsible for different areas of environmental health, a rough breakdown of this is below.

The main duties of the commercial team include:

  • dealing with complaints and enquiries about health and safety issues
  • health and safety enforcement where breaches of the Regulations are found
  • investigating accidents at work

The main duties of the environmental health team include:

  • carrying out regular food hygiene inspections
  • investigating nuisance complaints
  • dealing with pest control matters

Getting in touch

You should only contact the council after you have tried all reasonable efforts to resolve the issue with the person or organisation responsible first.

A polite explanation why the issue is causing a problem and request to remove it is generally effective.

To see if our team can help you, please complete our online contact us form or call 01730 266551.